To complain to Hertz, contact their complaints line on 1-800-654-4173. They can also be contacted by mail and online contact form if required. Hertz also provides details of independent bodies to contact if you are unable to resolve your complaint directly with the company.
Hertz complaint contacts like Phone, Email and Support Form
Complaint via Phone number: 1-800-654-4173
The Complaint via Email:
Complaint via Support Form: Hertz Support Form
Hertz complaint websites: www.hertz.com/rentacar/reservation
Corporate Head Office address
8501 Williams Rd Estero, FL 33928-3325
Additional Service Numbers
Web Assistance Phone Number: 1-877-826-8782
Hertz #1 Club Gold Phone Number: 1-800-227-4653
Extending a Current Rental Phone Number: 1-800-654-4174
Billing Information Phone Number: 800-654-4173
Hearing Impaired(TDD) Phone Number: 1-800-654-2280
Customer Relations Phone Number: 1-888-777-6095
The Hertz Corporation, a subsidiary of Hertz Global Holdings, Inc., operates the Hertz, Dollar and Thrifty vehicle rental brands throughout North America, Europe, the Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide vehicle rental companies, and the Hertz brand is one of the most recognized globally.
Product and service initiatives such as Hertz Gold Plus Rewards, Ultimate Choice, Carfirmations, Mobile Wi-Fi and unique vehicles offered through its specialty collections set Hertz apart from the competition. Additionally, The Hertz Corporation operates the Firefly vehicle rental brand and Hertz 24/7 car sharing business in international markets and sells vehicles through Hertz Car Sales.
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Use below complaint form to discuss problems you have had with Hertz, or how they have handled your complaints. Initial complaints should be directed to Hertz. You can find complaint contact details for Hertz above.